ABOUT ITEMS: SLUSHIE MACHINE

What to do after receiving the machine?

This machine is equipped with a high-efficiency compressor. To ensure smooth startup, we recommend keeping the machine upright for at least 2 hours after delivery before using it.

What should I be aware of before operating the machine?

Ensure the machine is positioned on a level surface, and verify that the barrel and all components are tightly assembled to avoid potential leakage.

Can the machine operate without sugar?

No, the slushie machine requires a sufficient amount of sugar to function properly. For standard drinks, a sugar content of at least 4% is recommended to ensure smooth operation.

Why does the machine show an E4 error?

The E4 error typically occurs due to insufficient sugar content. We recommend stopping the machine and adding more sugar to the mixture to help it run correctly.

Why won’t the machine rotate even after adding enough sugar following an E4 error?

If the sugar level was too low initially, the slushie may have already frozen around the rotating mechanism. In this case, turn off the machine and wait for the frozen slush to melt. Once it’s thawed, restart the machine, this should resolve the issue.

Why can’t the slushie discharge properly even though the machine is running fine after adding sugar?

Low sugar content may have caused the slushie to freeze inside the discharging outlet. We suggest turning off the machine and allowing the outlet to thaw. Once melted, restart the machine and the slushie can discharge normally.

Why can’t slushie form even when the sugar content meets the requirement?

For regular drinks, meeting the sugar requirement is usually enough to form slushie. However, some specialty beverages contain unique ingredients that require a custom recipe to freeze properly. Our expert recipe team is happy to help you create a personalized slushie blend, just let us know what you’re working with!

What kind of experience does the slushie machine offer?

This is a smart and versatile machine that lets you experiment with different recipes to create your own signature slushie. Give it a try! If it doesn’t freeze perfectly the first time, feel free to try again. We believe you’ll discover a slushie that’s uniquely yours.